Frequently Asked Questions

General Categories

ANSWER: Great question, Installation Guy is a Smart Home Technology handyman to put it in just a few words. The way our service generally works is we install smart home products that you buy from retailers to enhance your modern homelife such wifi routers, smart thermostats, video doorbells, smart security cameras, etc. More information can be found on our services by visiting the pages of the various services that we offer. Click Here to go there now.

ANSWER: Payment in full is due upon completion of services. For your convenience we accept several forms of payment including and currently limited to:

Cash App
Visa, MasterCard, Amex, Discover (+3.5% Addon if using CC)

ANSWER: Currently our cancellation policy allows for rescheduling and even canceling the installation appointment if needed. This notification can be given by notifying the installation technician through the SMS and email applications or by calling our offices directly. Failure to provide at least 24 hrs prior notice of cancellation will result in a $50 fee being added to the open invoice.

ANSWER: Most of the installation work that we do does not require estimates. However, some of the work order request will call for a visit to preview the scenario such as wired network installations. In such cases there are no cost for estimates.

ANSWER: Information on jobs and career opportunities with Installation Guy will always appear in our career opportunities section of our site. You can visit that section by Clicking Here now.

ANSWER: That brand new flat screen TV will look great on your living room wall. But first you have to choose a TV wall mount. The good news is that almost all TV wall mounts work well on drywall. The mounts generally come with the hardware you will need for the wall mount installation. You’ll find the bolts and drywall anchors in the wall mount package. If you’d like to mount your TV on plaster or masonry, you will need to get some heavier duty hardware. Another bit of good news is that all TVs use a standard mounting pattern making most TVs and most wall mounts compatible.
When you shop for TV wall mounts, they will be sorted according to what size TV they can support, and how much weight they can hold. Make sure that any TV wall mount you choose can support the weight of your TV. Even TVs that are the same size can vary in weight. So, be sure to check the weight of your new TV against the weight that the wall mount can hold.


Monday | 8:00 AM – 7:00 PM

Tuesday | 8:00 AM – 7:00 PM

Wednesday | 8:00 AM – 7:00 PM

Thursday | 8:00 AM – 7:00 PM

Friday | 8:00 AM – 7:00 PM

Saturday | 8:00 AM – 7:00 PM

Sunday | 12:30 PM – 6:00 PM

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